# Contact and ordering

One address for everything you want to buy or ask: **<contact@bitwerk.systems>**. We reply in English or German.

## Request a quote

Devices, installation and support for your home, venue, studio or stage.

[Request a quote](mailto:contact@bitwerk.systems?subject=Quote%20request)

or write to <contact@bitwerk.systems>

## Available on request

- **A bitwerk system, installed:** server, players, DACs and touch displays, delivered and set up by us for a studio, shop, listening room, bar, club, café, event or home.
- **Support** for your installation.
- **Custom cables,** built to your specification, on request.

## Ordering a device

[bitwerk devices](https://bitwerk.systems/system/) are built to order, in small batches, and a custom system is planned per project. Write to us with the device and the quantity, or join the list for a device, and we answer with the price, the lead time and the next batch. A deposit reserves your unit; nothing is binding before that.

[Register interest in a device](mailto:contact@bitwerk.systems?subject=Hardware%20interest)[Ask a question](mailto:contact@bitwerk.systems?subject=Question)

## What helps us answer quickly

- What kind of place it is (studio, shop, listening room, bar, club, event, home) and how many rooms or zones.
- The speakers, amplifiers and DACs you use today.
- Roughly how big your music library is and where it lives now.
- For an event: the date and the place.

## Support for existing installations

Write to the address above with the version shown in the top bar of the web UI. For a question about a DAC, open **Report DAC** in the player’s settings in the web UI, copy the report and add it to your email.

Source: https://bitwerk.systems/contact/